Support
Get help with Chemura
A record will not save, a tech cannot sign in, or a job is not showing its status. When something is stuck in the field, you need an answer, not a ticket form.
How we fix it: Email [email protected] and tell us what happened. A real person reads it.
What to include
- Your Jobber account name, so we can find your account.
- What you were doing when it went wrong, in plain words. For example: "I was saving a record on my phone and it showed an error."
- A screenshot, if you can take one.
Before you write
- A record is waiting to send. If a tech saved a record with no signal, it is kept on the phone and sends when the signal returns. The app shows a warning if a record has waited more than 2 days.
- Setting up for the first time. See getting started.
- A question about what Chemura does. The FAQ on the home page covers most of them.
Chemura is a record-keeping tool, not legal or regulatory advice. You stay responsible for meeting your state's pesticide record-keeping rules.